What to expect from the future of boiler cover

The boiler cover industry is constantly evolving. Changes in technology, customer expectations, and the regulatory environment are shaping its future and defining some of the trends we may start to see in the months and years to come.

We like to think that our Sensible Boiler Cover plan options are doing their bit to spearhead change in the industry. Being the forward-thinkers we are, we thought we’d jot down some of our predictions for the way the cover plan industry is already changing for the better.

Automation at head office

We’ve all been at the mercy of call handlers at a customer service centre. They’re not always the most sympathetic or useful lot when it comes to lodging a boiler claim. With advancements in technology, more boiler policy providers are using digital platforms to streamline their operations and improve customer experience. This speeds up the claims process and can make policy purchasing much easier and simpler for all concerned. 

The advancement of the smart home

Smart home technology is revolutionising the way we manage our homes and also having a big impact on the boiler care plan policy providers. Smart thermostats and boiler systems can provide real-time data on boiler performance and give policy providers advanced warning of any potential issues. This at once prevents major boiler breakdowns and allows policy providers to offer better value premiums to customers. 

The green agenda

With increasing awareness of climate change and our individual environmental responsibilities, more of us are opting for energy-efficient boilers and renewable heating systems. Boiler cover providers are likely to adapt to this trend by offering specific coverage for these types of systems. With a global green target fast approaching, we may find that plans begin to incentivise environmentally friendly choices. This is a great win for all, especially Mother Nature. 

Tailored coverage

We think our Sensible Boiler Cover is leading the way in this already, but we’re happy to say that the rest of the industry is finding its way here too. We can expect to see more boiler cover packages offering flexible coverage options, allowing customers to add or remove elements of coverage to create a policy that fits their specific needs.

Increased competition

With the rise of insurtech companies, the boiler cover market is set to become more competitive. This could result in better pricing, improved customer service, and more innovative coverage options for customers.

The boiler cover industry is poised for significant changes in the coming years. These are generally very positive and will have huge benefits for both consumers and the environment. We’ll be doing our bit to keep at the front of the pack. If you’d like to chat boilers (or heating systems – we like both equally), get in touch with one of our friendly and qualified team.

Need help with your boiler or heating system? Contact us today