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Setting the record straight: 6 boiler cover myths

6th July 2023

Man worried about bills

We get it, the path to getting the right boiler cover package in place can be long and littered with myths and misconceptions. This confusion can often result in homeowners stalling and kicking the proverbial can a little further down the road. It feels like an extra chore you could do without, right?

Fortunately, we’re here to set the record straight by debunking a few of the most common misunderstandings about boiler cover; making the journey to choosing the right option for you a little smoother. 

Myth 1: boiler cover is unnecessary

Don’t get caught out by this one! Some householders believe that boiler cover is going overboard; wrongly assuming that full boiler breakdowns and other heating issues are rare. They’re not only more common than you think, but depending on the age and condition of your boiler, they can be eye-wateringly expensive to fix or replace, if something does go wrong. Having boiler cover in place means you can avoid unexpected costs and get your boiler up and running again, fast. 

Myth 2: my home insurance will cover a boiler breakdown

Not true! While some home insurance policies might include cover for boiler breakdowns, it’s not normally part of your standard package. More often than not, home insurance policies won’t cover mechanical breakdowns. Also beware, even if a boiler breakdown is covered, it may not include the cost of an engineer’s callout or ongoing repairs; you might be expected to cough-up for these independently. 

Myth 3: all boiler cover packages are the same

Not all boiler cover packages are created equal. They vary significantly in terms of what’s covered, the level of the excess and the cost. Some plans cover just the boiler and its controls, while others extend to the entire central heating system. Always read the policy documents thoroughly before signing-up. You can find Sensible Boiler Care packages here.

Myth 4: boiler cover is too expensive

Wrong again. While it’s true that some packages are more expensive than others, the ongoing monthly amounts combined will almost always add up to far less than the cost of a repair, not to mention a boiler replacement. You may also find added value in your plan if an annual boiler service is included. This can save you cash in the long run by keeping your boiler in good working order. 

Myth 5: my boiler is new so it doesn’t need a cover package

Sorry, this is wrong too. Even new boilers can break down and experience issues. While it’s true that newer boilers are generally more reliable and come with a manufacturer’s warranty, this warranty often only covers specific faults. Having a boiler cover package in place gives you total peace of mind, knowing that you’re covered for everything that’s not included in your warranty. 

Myth 6: I can’t change my boiler cover provider, can I?

Of course you can! You’re absolutely within your rights to change your boiler cover plan provider if you find a better deal, or if you’re dissatisfied with your current policy. Just remember to check for any cancellation fees and ensure you’re not left without coverage during the switch. Speaking of good deals, have you checked ours out recently?

There’s a lot of misinformation out there when it comes to boiler and heating cover. For a frank, friendly and no-jargon chat about boiler cover packages, get in touch with our team today.

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